Returns & Exchanges

At Peggy Concept Store, we want you to be completely satisfied with your fashion finds. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags, labels, and hygiene seals remain intact.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund or exchange will be processed to your original payment method within 5-7 business days.